1. The yoga mat towel is made of microfiber fabric and has very good water absorption
2. Soft and comfortable; not easy to fade;
3. When traveling, practicing yoga in public places, yoga towel is easy to carry;
4. Washable or hand washable.
NOTE:This is yoga mat towel,is soft towel,cover on the yoga mat ,not yoga mat .
1.Items will be shipped to your Aliexpress profile address, Please ensure that your shipping address is full and correct. 2.Items will be shipped out within 5 working days,date from the receipt of the payment.
3.Orders are shipped in default by China Post Air Mail. about 10to35 working days to most countries & areas.For remote countries, it will be much more longer time to arrive. Please understand!
4.Any problem, please feel free to contact us before you leave a feedback, we will do our best to resolve it. Thank you!
1.All majoy credit cards are accepted through secure payment processor ESCROW
There are many kinds of payment methods you can choose in Aliexpress. We suggest ESCROW, and credit card payment is also safe to both of us, because there will be a normal procedure, about 24 hours for aliexpress to confirm your credit card information, during this time, in consideration of safety to both sides, we are not allowed to ship. Items will be shipped out within about 5 days when aliexpress has confirmed the payment information.
2.Price not include insurance and any taxes of import country.
1.In case that the product you received is an incorrect one, please take photos and contact us within7 days. We will send you a correct one.
2.In case that you’re not satisfied with the product while it is in good condition, please return it to us within 30 days, and buyer pays for the return shipping fees. Then We will either send you a new one or give your money back.
3.In case that the product you received were defective, please contact us within 7days after you receive the order, we can either give your money back or send a replacement to you.
1. You satisfaction is our aim and great power. If you are satisfied with our products and service please leave positive feedback and 5 stars after you get the products,thanks and greatly appreciate if you can recommend to your friends who may interested.
2. If you have any problems about our items and service, please do not hesitate and feel free to contact us before you leave negative feedback. We will do our best to solve any problem and provide you the best customer service. Thank you!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Samsara Design (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.