We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Samsara Design (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Лосины просто огонь! Ткань тянется хорошо, но при этом прочная и плотная, не просвечивает. Мой размер 42-44, взяла s размер. Сели отлично. Длина хорошая, не длинные и не короткие, самое оно, по щиколотку. Товаром очень довольна! Рекомендую!
27 Feb 2021 09:01
Measurements 75-105 and M fits perfect, great buy
26 Feb 2021 09:29
Супер Классный, нравится качество и расцветка, а самое главное мой бюст (5-6 размер чашечки и 80-85 под грудью, 50-52 размер) поместился в топик. Я в восторге буду заказывать ещё, отличный продавец!!!спасибо!!!
26 Feb 2021 05:50
really good quality
25 Feb 2021 09:07
la tela un poco sintetica,pero en general todo bien.
25 Feb 2021 05:36
Really cute and comfortable. Runs small. Order a size up.
25 Feb 2021 02:22
Fits perfectly -UK 10/12 and I ordered a medium. Colour is bright and the material is great! Just purchased another one ! Arrived super quick.
25 Feb 2021 02:03
Быстрая доставка. Плотные, хорошего качества леггинсы. Но как по мне, больше на зиму. Летом жарко в них будет.
24 Feb 2021 22:23
Доставка 15 дней.качество отличное. На 87-71-89 отлично
24 Feb 2021 13:19
Excellent quality, quick service, exactly like described.. However it was the wrong colour. Not the lemon and raspberry one that I picked, but yellow and black
24 Feb 2021 02:46
Très confortable j'adore
22 Feb 2021 03:00
Костюм отличный. Жарковатый, для кардио не подойдёт, но в зал или на растяжку - самое то. Яркий и красивый.
21 Feb 2021 07:40
Happy with them, though like most leggings they don't pass the squat test (see through). Sizing was perfect.
21 Feb 2021 01:05
Excelente!! Ha llegado en menos de 1 semana, la tela muy suave y buen grosor! No transparenta nada. Muy cómodo
28 Jan 2021 11:03
They are super comfy and the fabric is amazing ! I haven’t worked out with them on yet but they appear squatproof. The package arrived in 3 weeks time, the fastest of my orders from aliexpress. Definitely you should buy them. Also they are a little bit long, I am 1.72’m and the bottom fits above my waist